Using digital communication platforms today is a must to keep business organizations engaged and be more productive in achieving business objectives. It becomes more necessary due to many people preferring to work remotely while we’re still in a pandemic. Remote work may have its perks, but engagement and streamlined communication are one of its challenges.
Interestingly enough, there are tons of applications online to help you make your communication with your team or client easier, more accessible, and stable. These messaging tools have significantly evolved from just being simple chatting platforms to employing video call conferences, multiple channels, secret conversations, and more. Allow us to share with you advanced apps like Discord and other tools that have everything your workspace may need for communication.
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1. Discord – A Space to Catch Up and Hang Out
Discord is one of the widely used applications, allowing users to have a convenient conversation through voice, video, and text chat in real-time. This free download communication app is the favorite go-to tool for friends to talk and share stories anytime they want.
But can this app be used for business purposes? Of course, yes! You may use Discord as a professional communication tool for your officemates and clients. It has features like screen and file sharing and provides extensive in-call permission controls that permit users to organize big meetings with multiple participants. It also has IP and DDoS protection to prevent any security issues that may affect your transactions while using this app.
2. Slack – Where the Future Works
This messaging app is specifically tailored for business purposes. Slack helps connect people to the information and data needed to work on accomplishing their goals. This app can be your digital office where you and your colleagues can share ideas, post reminders, and even present updates for everyone and everything they simultaneously operate.
Slack offers its clients an organized space on its platform so everyone can meticulously work on their project with confidence and ease whenever or wherever they want to work, giving people the flexibility they need for their working schedules. With this app, communication within the organization is way easier and more precise.
3. Nextiva – #1 Business Phone Software
Voted as the best business phone system in the US for three consecutive years, Nextiva offers its users the best business communications tools in one product thru text, video, email, or even instant messaging. The app has video conferencing options. So, users can connect with their respective teammates and customers without any difficulty.
And even more, Nextiva helps its clients with powerful business tools to help them manage all of the sales processes and conversations within the organization to provide impeccable service to customers while keeping the team efficient and productive.
With its top-of-the-line expertise, this software brings out the best AI technology to help you finish your task more quickly with just one simple click. All of this and more are available in just one single app. So there is no wonder why this software has been voted one of the best for years.
4. Zoho Desk – Customer Service Software to Delight and Retain Customers
Zoho Desk is a web-based desk application that offers clients the capability to manage multiple customer support actions fast and competently. Zoho has key features that include management of customer support activities, contract management, and the creation of real-time reports.
This online software offers 24/7 support to help your customers find solutions. With this consistent and quality customer support tool, every client of your organization would feel satisfied and fulfilled with every transaction with you. Your business will greatly benefit from the instant communication and engagement it can offer.
5. Zoom – the Most Popular Video Conferencing App Today
As we said earlier, in the light of the Covid-19 crisis, video conferencing has become one of the preferred means of communication in internal or external affairs for almost every business organization. And with this, Zoom has easily put its name on top as one of the most used communication tools in the business and entrepreneur world.
As a Cloud-based video communication software, Zoom allows its users to set up virtual video and audio conferences, live chats, webinars, screen sharing, and other exciting capabilities. Zoom app can be used on your mobile phone, making it more adaptable whenever or wherever you want. With these simple yet functional features, you can communicate and exchange ideas with your business organizations effortlessly, whenever you are outside the country or in your home.
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Communication is an integral part of every business and the backbone of a healthy work environment. With tons of available apps in the market, we hope this list can give you some ideas on what application is more suitable for your work routine and workspace.
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